MASTER MASSAGE EQUIPMENT Ergonomic Swivel Saddle Rolling Hydraulic Stool In Black for Clinic, Spas, Salons, Debtists, Classrooms, Home, Office, 1count

Name: MASTER MASSAGE EQUIPMENT Ergonomic Swivel Saddle Rolling Hydraulic Stool In Black for Clinic, Spas, Salons, Debtists, Classrooms, Home, Office, 1count
Brand: Master Massage
SKU: 0841930128569
Price: 520.77 EUR
Availability: InStock

Brand:Master Massage

2.4/5

€
520.77

Ergonomic saddle chair in split style is characterized with its unique and fashionable shape, the humanistic slope is designed according to body mechanics, and it is prefect for long period siting suitable for Officer, massage therapist, dentists, doctors, tattoo artists. Once clients sitting on it, They will feel more balanced and comfortable when compared to other saddle stool. One tilting control option on the side is easily to adjust forward and backward for your own comfort. Moreover, correcting own seating position by tilting the seat base help to relief for back and leg pain cause by long period sitting.

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EAN: 0841930128569

Categories Salon & Spa Equipment, Professional Massage Equipment, Salon & Spa Stools,

Safety weight rating: 660lbs, chair weight: 17.6lbs. Material: PU leather seat, nylon wheel with white edge, aluminum five-star-base. Seat cushion: 2inch. Seat height adjustment from：21”-28”. Size: 15.7’X 15’x21”-28”(l x W x H).

Brand	Master Massage
Color	Black
Frame Material	Metal
Manufacturer	Master Massage
Package Dimensions	24.8 x 23.1 x 10.5 inches; 17.6 Pounds
Seat Material Type	Faux Leather
Size	Split Style

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Scritto da: Alll

Warrenty concerns and Worst Customer supprt - Had to buy a new cylinder despite WARRENTY

The chair itself is nice enough - Expensive, but nice comfortable seat. There were no instructions on how to set the seat angle or width. Customer support denies the split saddle can be adjusted... luckily a rival company published instructions which show that there are 3 screws on each side to adjust which allows you to change the width of the seat. Other companies also have instructions or what height to put the seat at - to get a 135 degree angle in the legs. The instructions Massage Master sent me say "set it so legs are 90 degrees" which is exactly NOT what you should do with a saddle chair. Since the company states its "As the long-time, our brand Master Massage is #1 innovator and producer in our field, we are occasionally subject to barbs by others that would love to be in our place. " They also say "At Master Massage Products, we want you to have the most rewarding experience possible when using our tables, chairs, and accessories." but my experience of customer service suggests they do not care at all. Worse still is that the gas cylinder seems to be slowly sinking over the course of a day ( I weigh 145lbs ) and for them to consider issuing me a fresh cylinder I need to video "proof" of this happening. So They expect me to set up a camera to video the seat sinking over 8 hours? I can;t see how this would even be visible on the footage let alone reasonable for a customer to do. For a $200 chair this is shockingly terrible customer service. I dread to think what happens if I try to claim a warrenty repair on the seat itself within the 3 year period. Sadly, I can't send it back as it's already open and unable to assemble to return, otherwise Id return it to get a full refund. Guess I'll have to spend $30 on a replacement gas cylinder even though its less than 2 months old. Really Disappointed, as this company gave the impression of standing by their products. **EDIT*** The cylinder now is totally broken, rattles and their customer support has ignored my messages for hel pwith warrently, so I had to buy a $30 replacement cylinder. Which works perfectly. So buyer beware.